The sales desk built for conveyancing firms

Your reliable and free sales team.

Convey Desk is the outsourced sales desk for UK conveyancing firms: we convert your leads into packaged instructions under your brand and prices—with no upfront sales-team fee.

Free means no upfront sales-team fee. An agreed commission is payable on successful completion.

Conveyancing specialistsYour brand & pricingPay on success
Convey Desk sales specialist speaking with a customer by telephone
New leadFollow-up started
Instruction wonPackaged for your team

Flexible cover for everyday enquiries, overflow, absence and growth.

Built for UK conveyancing firms

Who we help

If fee-earners are chasing quotes instead of progressing files, Convey Desk steps in as your sales desk.

  • Small conveyancing teams — keep fee-earners on legal work while specialists handle the sales conversations.
  • Firms without a sales desk — a consistent follow-up process under your brand and fees.
  • Departments with sales cover — overflow, benchmarking and on-demand capacity when you need it.
  • New to market — a full front end so growth doesn’t stall the legal work.
See where your firm fits →
Simple by design

From lead to instruction in four steps.

Your firm stays in control. We provide the sales expertise, consistent follow-up and organised handover.

New conveyancing leads flowing through a secure online quote journey
01

Send us your leads

Already generating quotes? Send the opportunities you want us to work. If not, we can provide a branded quote calculator and route every new enquiry directly to our team.

Conveyancing sales specialist helping a prospective homebuyer
02

We win the instruction

A trained conveyancing sales specialist follows up promptly, explains your approved service and pricing, handles objections and closes the deal on your behalf.

A packaged conveyancing instruction being returned to a solicitor firm
03

You receive a ready-to-go file

We return the transaction as a fully packaged prospective instruction, ready for your firm’s usual checks, acceptance and legal work.

Success-based commission after a conveyancing instruction is secured
04

You only pay when we sell

No permanent sales salaries and no recruitment risk. We take an agreed commission on completion, so our success is tied to yours.

Experienced Convey Desk telephone sales specialist
Built for smaller conveyancing firms

More instructions. Less pressure on your legal team.

When quote follow-up lands with conveyancers, paralegals or onboarding colleagues, it competes with live matters. Convey Desk gives every eligible opportunity prompt, professional attention.

  • Protect fee-earner timeKeep your legal team focused on legal work.
  • Add capacity without recruitmentScale up for demand, absence or growth.
  • Keep control of the client journeyYou approve the pricing, messages and acceptance rules.
  • See why quotes are won or lostTurn customer feedback into practical improvements.
How the full sales desk works

Sales team in a box.

From quote on your site through to a packaged instruction, live pipeline insight and pay-on-success terms — hover or tap each step to see the journey.

Support that grows with you

One sales desk. Three levels of support.

Start with the essentials or create a fully branded, insight-led extension of your firm.

Sales Team On Demand

Focused sales support for firms with an existing quote journey.

  • Your leads worked by experienced specialists
  • Partner-approved pricing and service messages
  • Structured follow-up and objection handling
  • Fully packaged instruction handover
  • Success-based commercial model
Explore this package

Branded Sales Department

A seamless front end that captures and converts enquiries under your identity.

  • Everything in Sales Team On Demand
  • Dedicated telephone number
  • Dedicated email address
  • Partner-branded quote calculator
  • New enquiries routed directly to us
Explore this package

Conversion and Growth Partner

The complete sales desk, enhanced with visibility and proactive support.

  • Everything in Branded Sales Department
  • Access to customer call outcomes
  • Conversation notes and lead statuses
  • Insight into wins, losses and objections
  • Named account manager and review calls
Explore this package
No upfront sales-team feeLow-risk growth
Trained conveyancing specialistsConfident conversations
Fully packaged handoversReady for your checks
Straight answers

Questions firms usually ask.

Is the service really free?

There is no upfront charge for a permanent sales team. Convey Desk earns an agreed commission on successful completion, so the commercial model is tied to results. Exact trial and commission terms are agreed in writing.

Will you speak as our firm?

We provide a partner-branded journey using your approved pricing, service messages and escalation rules. Callers are described accurately as working on behalf of your firm.

Do you give legal advice?

No. We explain the approved quote and service, handle the sales conversation and collect agreed intake information. Legal questions and every client-acceptance decision remain with your firm.

What if we do not have a quote calculator?

Branded Sales Department and Conversion and Growth Partner can include a partner-branded quote calculator, dedicated number and email address, with new enquiries routed directly to our sales team.

Can we try it before committing?

Yes. We can agree a tightly scoped free trial with eligible lead types, volume, service standards and clear success measures.

Start small. See the difference.

Put your next leads in experienced hands.

Speak to us about a free trial and see how Convey Desk can help your firm convert more opportunities without adding another permanent role.

Telephone0203 393 2304EmailTeam@ConveyDesk.co.uk
Free trial

A practical proof, built around your firm.

  • Agreed lead types and volume
  • Your pricing and approved messages
  • Clear contact and handover standards
  • Results reviewed together

Call 0203 393 2304 or email Team@ConveyDesk.co.uk to start the conversation.